Score from 2574 reviews
- Rua Prates 324, 01121-000 Sao Paulo,
Brazil - 
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Highlights
Comfortable family rooms
Non-smoking rooms available
Daily room cleaning service
24/7 front desk support
Air-conditioned public areas and rooms
Complimentary wi-fi property-wide
Comfortable family roomsNon-smoking rooms availableDaily room cleaning service24/7 front desk supportAir-conditioned public areas and roomsComplimentary wi-fi property-wideInside the hotel, each room is thoughtfully equipped with a desk and a flat-screen TV, so you can catch up on your favorite shows or work comfortably. Plus, there’s enough space for your belongings with a handy wardrobe in every unit.
The friendly staff at the 24-hour front desk is always there to lend a hand or share tips about the best spots in the area. If you're feeling adventurous, Teatro Porto Seguro is a breezy 1.3 km away, and Sala São Paulo is less than a kilometer away. Need to catch a flight? Sao Paulo/Congonhas Airport is just 15 km from your doorstep.
Guests that books 4 or more rooms will have the non-refundable policy applied. The property will use the card provided to guarantee the reservation to charge the total price of the reservation in advance.At Fênix Hotel Bom Retiro, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Fênix Hotel Bom Retiro, all special requests are subject to availability and may incur additional charges.
At Fênix Hotel Bom Retiro, guests under 18 may only check in if accompanied by a parent or legal guardian.
Single Room Description, photos, price, amenities
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- work desk,
- air conditioning,
- wardrobe/closet,
- waste bin,
- clothes rack
- private bathroom,
- toilet,
- conditioner,
- toilet paper,
- shampoo,
- shower,
- body soap
- flat-screen tv,
- television (tv)
- minibar
- key card access,
- lockers (in shared rooms/hostels),
- bed linen,
- towels,
- key access
- window
- lift access (to room),
- upper floors accessible by lift (to room)
The single room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit provides 1 bed.
Room size:
Single Room - 20 m2
Bedroom 1 – Single bed
Max persons: 1 
Twin Room Description, photos, price, amenities
- air conditioning,
- waste bin,
- wardrobe/closet,
- work desk,
- clothes rack
- shower,
- private bathroom,
- toilet paper,
- body soap,
- conditioner,
- shampoo,
- toilet
- flat-screen tv,
- television (tv)
- minibar
- bed linen,
- key card access,
- key access,
- lockers (in shared rooms/hostels),
- towels
- window
- lift access (to room),
- upper floors accessible by lift (to room)
The twin room offers air conditioning and a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit is furnished with 2 beds.
Room size:
Twin Room - 20 m2
Bedroom 1 – Single bed
Max persons: 2
Double Room Description, photos, price, amenities
- air conditioning,
- clothes rack,
- work desk,
- wardrobe/closet,
- waste bin
- shower,
- shampoo,
- toilet,
- private bathroom,
- toilet paper,
- conditioner,
- body soap
- television (tv),
- flat-screen tv
- minibar
- key access,
- towels,
- key card access,
- lockers (in shared rooms/hostels),
- bed linen
- window
- upper floors accessible by lift (to room),
- lift access (to room)
The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit is equipped with 1 bed.
Room size:
Double Room - 20 m2
Bedroom 1 – Double bed
Max persons: 2
Budget Double Room Description, photos, price, amenities
- work desk,
- waste bin,
- clothes rack,
- air conditioning,
- wardrobe/closet
- private bathroom,
- toilet,
- body soap,
- conditioner,
- shampoo,
- shower,
- toilet paper
- television (tv),
- flat-screen tv
- minibar
- towels,
- bed linen,
- key access,
- lockers (in shared rooms/hostels),
- key card access
- lift access (to room),
- upper floors accessible by lift (to room)
The double room features air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit is equipped with 1 bed.
Room size:
Budget Double Room - 15 m2
Bedroom 1 – Double bed
Max persons: 2
Triple Room - Disability Access Description, photos, price, amenities
- waste bin,
- clothes rack,
- air conditioning,
- wardrobe/closet,
- work desk
- toilet,
- shampoo,
- conditioner,
- private bathroom,
- body soap,
- toilet paper,
- shower
- television (tv),
- flat-screen tv
- minibar
- key card access,
- bed linen,
- key access,
- towels,
- lockers (in shared rooms/hostels)
- lift access (to room),
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible
The triple room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower. Rooms on the upper floors are reachable by lift. The unit provides 2 beds.
Room size:
Triple Room - Disability Access - 25 m2
Bedroom 1 – Single bed, Double bed
Max persons: 3
Standard Triple Room Description, photos, price, amenities
- work desk,
- wardrobe/closet,
- clothes rack,
- waste bin,
- air conditioning
- toilet paper,
- toilet,
- private bathroom,
- conditioner,
- shower,
- shampoo,
- body soap
- television (tv),
- flat-screen tv
- minibar
- bed linen,
- key access,
- towels,
- lockers (in shared rooms/hostels),
- key card access
- upper floors accessible by lift (to room),
- lift access (to room)
The triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit is furnished with 3 beds.
Room size:
Standard Triple Room - 25 m2
Bedroom 1 – Single bed
Max persons: 3
Standard Triple Room Description, photos, price, amenities
- work desk,
- air conditioning,
- wardrobe/closet,
- waste bin,
- clothes rack
- private bathroom,
- toilet,
- shower,
- toilet paper,
- body soap,
- shampoo,
- conditioner
- television (tv),
- flat-screen tv
- minibar
- key card access,
- bed linen,
- key access,
- towels,
- lockers (in shared rooms/hostels)
- upper floors accessible by lift (to room),
- lift access (to room)
The triple room offers air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit provides 2 beds.
Room size:
Standard Triple Room - 25 m2
Bedroom 1 – Single bed, Double bed
Max persons: 3
Choose your ideal room at Fênix Hotel Bom Retiro
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Single Room
- Twin Room
- Double Room
- Budget Double Room
- Triple Room - Disability Access
- Standard Triple Room
- Standard Triple Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
wi-fi throughout the property
On-site activities & leisure
guided walking tours
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
café/snack bar, beverage vending machine, grocery delivery service
Reception & guest support
24/7 front desk, secure lockers, invoices available
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Single Room
- Twin Room
- Double Room
- Budget Double Room
- Triple Room - Disability Access
- Standard Triple Room
